Check Your Email for Spam

The email builder has built-in functionality to help you avoid triggering spam filters. Certain keywords can trigger these filters, which send your email straight to your contact’s junk folder, where it sits unread. You can check your emails for these keywords by clicking the “Spam” icon in the email builder. These keywords will also be flagged when you click “Review and send” before sending your email.

Please Note: This is currently only available when sending an email broadcast

  1. You can manually check the contents of an email you are composing by first clicking the Spam button.



  2. Click Check now



  3. You will then be presented with an alert message detailing the errors that need to be resolved prior to sending the email



  4. You will also be notified if there are no issues found



  5. Also, when you click Review and Send, you will be presented with a new modal that will give your email a final check so you can fix any issues prior to sending.



  6. If you are working in an email that has been flagged for Spam content, you will see an orange banner at the top of the email.



  7. Clicking the Show spam check link simply brings you back to the Spam check section of the Email Builder