Invoicing - How to send from a contact record

Use Infusionsoft invoices to create and send invoices from your app. You can even add a Pay now button so customers can easily pay online, and automatically send a follow up email when customers pay you.

  1. Navigate to a contact record and tap the "Money" tab.

  2. Click Create an Invoice

    create

  3. A blank invoice will pop up

  4. Adjust the Due by date simply click the date and use the date picker (Optional)

  5. Click "Add A Line" to add a product to the invoice.

    1. If you have existing line items, they will be listed
    2. If adding a new product, simply click Create a new product or service

      line

  6. Add a product of service
    1. Product name
    2. Description (optional)
    3. Rate
    4. Quantity

  7. Request a deposit
    1. Add amount in either a percentage or dollar amount
    2. Click "Save"
    3. If you want to remove the deposit click the trash can
  8. Add Notes and Terms by typing in the notes and terms section of the invoice

  9. When ready, click "Next" to open an email with a payable invoice link. The email editor allows you to personalize your email. To find out more information, click here

    send

Pro Tip: Merchant account must be connected to get paid!
  1. When invoice has been sent you will receive this indication

    ok

  2. Once sent, the invoice card will appear as "Sentin the invoices area of the contact record.

    sent

  3. Your contact will receive an email with the link to the invoice.

    email link

  4. When your customer clicks the link they will be taken to their invoice.

  5. When they have viewed the invoice, the invoice card in the contact record will show viewed.

Pro Tip! The "Paid" and "Refunded" status displays inside the invoice.

  1. If you've created an invoice in error, or no longer need the invoice you can delete the invoice by clicking More Actions > Delete 

    delete


FAQ

Can I schedule invoices to be sent at a future date?

For the initial version of invoices, you will not be able to schedule the email to send at a later date, we will be working on releasing this shortly after initial release.

Can I schedule recurring invoices?

For the initial version of invoices, you will not be able to schedule the email to send at a later date.  We will be working on releasing this shortly after initial release.

Can discounts be applied to an invoice?

Currently discounts cannot be applied to an invoice. Shortly after initial release we will launch this functionality.

Can I edit an invoice after I’ve sent it?

Yes, you can edit an invoice after it’s been sent.  You will, however, need to re-send that invoice if you’d like your client to get the most up-to-date copy.

Can tax be applied to an invoice?

Currently tax cannot be applied to an invoice. Shortly after initial release we will allow customers to add tax as a percentage or a dollar amount within the invoice.

Will invoices trigger automation?

You can use the purchase goal with invoices so that a successful credit card payment results in that goal being triggered.

*payments processed on invoices will be subject to the merchant transaction fee associated with the payment processor